Return Policy

PAYMENT

By purchasing on this site, you confirm that the PayPal account or credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the PayPal account or credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer.

If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery. Payment can be made by PayPal or via your credit/debit card linked to your PayPal account. Also, by any other methods that may be advertised on our website site.

All credit/debit card transactions on this site are processed using PayPal, which is a secure online payment gateway that encrypts your card details in a secure host environment.

The prices payable for ordered goods are as set out on our website in USD. All prices are inclusive of the USA VAT. Delivery charges will be clearly displayed when selected and included in the total cost.

ORDER CANCELLATION

Unless you cancel your order within 5 working days after full payment has been made, acceptance of your order and completion of the contract between you and the DINEEN GROUP aka SKITTLE KISSES online store will be completed when the goods have been dispatched.

To cancel your contract, you must notify us of your decision by email here using the subject heading ‘Cancellation’ and supplying your order number and address. Any returns after the 5-day period stated above will be at the discretion of DINEEN GROUP aka SKITTLE KISSES.

DEFECTIVE AND DAMAGED ITEMS

All parcels must immediately be opened in the presence of the Courier upon receipt of the goods, to verify that the Goods are contained in the parcel are untampered with and undamaged. You acknowledge that if you fail to do this and subsequently find the Goods are not contained therein or have been damaged during delivery, we may not be able to claim against the Courier or against our insurers. Accordingly, if you do fail to do this, you agree that you will be solely liable for any such loss or damage and shall waive, release and indemnify us from and against any claims relating thereto, to the fullest extent permitted by applicable law.

If you should receive an item that is defective, damaged or not what you ordered, please contact us here within 5 working days. We will help you resolve any issues as quickly as possible by replacing the item, once the faulty item has been returned to us by post. We will confirm the return address in writing once you have contacted us about the fault.

Please indicate a reason for your return on the invoice that was included with the shipment of jewelry. Your feedback is very important to us!

Write the word EXCHANGE or RETURN on the outside of the package, to indicate the type of processing.

If your purchase entitled you to free shipping based on the total of your order, and your returns drop the total of your order below the threshold that allowed you to have free shipping, we will charge you for the shipping cost of the original order.

If you need to return or exchange jewelry, please address the package to:

Skittle Kisses

3434 Pasadena Ct

Naples, FL 34109